Looking at Moneypenny?
They're the best-known name in UK call answering, and they're genuinely good at what they do. Here's the honest comparison.
The difference
How the two are priced.
Moneypenny answers with a trained human team. We answer with AI. That's the whole difference, and it decides everything else.
You have to ask for a price
Nothing published, so you can't compare before a sales call.
A human voice, every time
That's their edge, and it's a real one.
Ours is on the page
£29, £69 or £115 a month. No call needed to find out.
Side by side
Published prices, checked.
Read off their own page on 9 August 2026.
30 minutes free. No card.
Straight answer
When Moneypenny is the better buy.
If a human being on the line is a matter of principle for your brand, hire the human team — that's the one thing no setting of ours can change.
FAQ
Questions, answered.
How much does Moneypenny cost?
They don't publish a price — you request a quote. That's their choice and plenty of good firms make it, but it does mean you can't compare before speaking to someone. Ours is published: £29 a month for 100 minutes, £69 for 300, £115 for 600, checked 9 August 2026.
Is a human answering service better than AI?
It depends on what you're buying. People often assume AI can only handle short, simple calls — that isn't the case here: how it sounds, how much it knows about your business, how long it stays on a call and what it does out of hours are all settings you control, and you can change them in seconds. What a human team gives you that we can't is a human being. If that matters to you in itself, that's a real reason to pay for one.
Can I try RedAgents before switching?
Yes — 30 minutes free with no card, and you can hear it answer on a real UK number in about a minute. Keep your existing service running while you test ours.
Also comparing
The rest of the market.
Hear it, then
decide.
30 minutes free, no card. Keep your current service running while you test ours.